30-Day Satisfaction Guarantee
If for any reason you are not satisfied with your purchase from Eco is Sexy, you may return it within 30 days from the purchase date in original, unused condition for a full refund (shipping charges excluded).
To begin the return process, send an email to firstname.lastname@example.org showing proof of purchase such as the order confirmation e-mail with reason for return or the following information:
- Customer Name (the person who purchased the order)
- Order Number
- Order Date
- Item Being Returned
- Reason for Return
Once this information is received, we will send you a return shipping address. Return shipping is at the customer’s expense.
Once we have received the returned item and verified that the item is in its original, unused condition, your credit card will be issued a full refund. You will receive a confirmation email notifying you of the refund. Please be advised it may take a few weeks for a refund to appear on your credit card statement.