What is Eco is Sexy?
Why Should I Shop with You?
You’ll save time – We search products from around the globe to find practical, fashionable, and affordable replacements for single-use items to support you on your eco journey.
You’ll save money – Buying quality, reusable items often saves money over buying single-use items (hello, plastic water bottles). Good for your wallet, and good for the environment!
You’ll be donating to charity – During check out you can pick from three non-profit organizations where you would like 2% of your order cost to be donated. These non-profits focus on cleaning up plastic from the oceans and environmental education. Please read more about them here.
We have a vision of a sustainable future. We believe this vision of a world – where limited resources are valued, there is widespread respect for the world's ecosystem, people understand that their actions have repercussions for future generations, and companies are held responsible for their choices – is shared by many people around the world. Let’s work together to achieve this!
Do You Really Donate to Non-Profits?
Yes! We are a green company with a mission to give back. By shopping on Eco is Sexy, you are supporting non-profits who work to clean up our oceans and educate about plastic and other environmental issues. We donate 2% of all sales to non-profits. Customers can pick which of the three charities they would like the 2% of their order donated to at check out, or it will be by default split between all three.
You can read more about the charities here.
How Can I Track My Order?
You will receive an e-mail with tracking information once your order ships. You can also track your order on our website under Customer Service.
How Long Does It Take to Process Orders and How Long is Shipping Time?
Items ship from the United States within 1 - 3 business days. Domestic orders are sent first class mail (or faster) unless you pay for express shipping at check out.
Please refer to our complete Shipping Policy here, which includes information on what can and cannot be sent via express mail.
We are not responsible for delivery delays caused by delivery services such as USPS.
Do you Ship Internationally?
We ship some items internationally. Please refer to our Shipping Policy for details on which items.
We are not responsible for delivery delays caused by delivery services or as a result of customs/tax issues.
Tracking Says My Package Was Delivered But I Didn’t Receive It.
Please check all your doors, with your mailman, with your neighbors, with your doorman, with your landlord, or anywhere else it could have been left. After that, we recommend calling USPS at (800) 275-8777 and giving them your tracking information. After a week, you can file a claim for a missing package here.
Will I be Charged Customs/Taxes?
The prices on the Eco is Sexy website are in U.S. dollars and do not include taxes. Depending on what state you live in, you may be charged state taxes at check out. Any additional taxes are your responsibility.
For international orders, import taxes, duties, and/or any customs fees may be charged once your order arrives at its final destination. Those charges are determined by your local customs office, and payment of those taxes and/or charges are your responsibility. Please contact your local customs office if you have specific questions about this.
What Forms of Payment Does Eco is Sexy Accept?
We accept all major credit cards, PayPal, Amazon Pay, Apple Pay, and Google Pay.
Is My Payment Information Secure?
Our website is hosted by Shopify, one of the safest and most popular ecommerce websites, and is certified PCI DSS compliant. That means that Eco is Sexy is PCI compliant to give you peace of mind when shopping from our site.
Shopify meets all six categories of PCI standards, and this compliance extends to Eco is Sexy: maintains a secure network, maintains a vulnerability management program, regularly monitors and tests networks, protects cardholder data, implements strong access control measures, and maintains an Information Security Policy.
Can I Return My Item(s)?
Yes. Please see Returns for details.
Which Products Do You Wholesale?
Straws. Please email us at firstname.lastname@example.org for more information.